Getting Started

Lodging a Ticket
Purpose: The ticket system is provided to allow Jigsaw customers to lodge a ticket for supported products. Overview: Tickets are norm...
Tue, 30 Aug, 2016 at 4:07 PM
Managing Tickets by E-mail
Introduction: As an agent, Fresh Desk has the ability to manage your tickets just using your e-mail, no need to login via the Portal. ...
Mon, 12 Sep, 2016 at 11:28 AM
Forwarding a client E-mail for automatic ticket creation
The client is sending you an e-mail and it needs to be a ticket, easy, just forward it to the jigsaw help-desk. Edit the email as needed to make it...
Fri, 23 Sep, 2016 at 4:20 PM
Object of type Report ID 0 could not be found
See an error like this Open the Customer Page Select NAVIGATE >> Document Layouts Remove the invalid line pointing the Invoice to Rep...
Mon, 27 Mar, 2023 at 4:54 PM